Troubleshooting#
Sorry to hear you have trouble using S3 Explorer.
If you encounter any problems while using S3 Explorer, you can get possible solutions in one of the following ways::
Feel free to email us, we are looking forward to receiving any suggestions or comments you have about S3 Explorer, as well as any issues you encounter.
Give us feedback#
Email#
We will respond to your email within 2 business days！
How to report a Bug ?#
In order to receive the fastest Technical Support, please provide the following information to help us:
Of course, if you are unable to provide the following information, you can also contact us directly and we can assist you step by step in solving the problem you encounter.
- What version you are using.
- Your operation system version.
- Please provide a description of the problem you are currently experiencing. (Of course, the more detailed the better)
- If possible, please include the debug logs from the S3 Explorer application.